Privacy Policy | B5 Services Group

B5 Services Group LLC ("B5 Services Group," "we," "us," or "our") operates b5servicesgroup.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect information about you when you visit our Site or interact with us.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

Submit our consultation request form (name, email address, phone number, business name, industry, revenue range, team size, areas of interest, and message)
Contact us directly by email or phone
Engage with us as a consulting client

Automatically Collected Information

When you visit our Site, we may automatically collect:

Log data: IP address, browser type, referring URL, pages visited, and date/time of visits
Analytics data: We use Google Analytics 4 (GA4) to understand how visitors interact with our Site. GA4 collects anonymized usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Cookies: We use cookies for analytics and to improve Site performance. See Section 5 for details.

2. How We Use Your Information

We use the information we collect to:

Respond to consultation requests and inquiries
Schedule and conduct initial consultations
Provide consulting services to clients
Send transactional emails (confirmation and follow-up related to your request)
Improve our Site's content and user experience
Analyze Site traffic and usage patterns (in aggregate, anonymized form)
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information with:

Service providers: Third-party vendors who help us operate our Site or conduct our business (e.g., email hosting providers, website hosting). These providers are contractually bound to protect your information and use it only as directed by us.
Google Analytics: Anonymized usage data is shared with Google for analytics purposes under Google's Terms of Service and Privacy Policy.
Legal requirements: We may disclose information if required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Consultation request data is retained for a minimum of 3 years to support our business relationship history. You may request deletion of your information at any time (see Section 7).

5. Cookies

We use the following types of cookies:

Analytics cookies: Google Analytics cookies that help us understand how visitors interact with our Site. These are non-essential and can be blocked via your browser settings or the GA4 opt-out tool.
Functional cookies: Cookies that support basic Site functionality.

You can control cookies through your browser settings. Disabling cookies may affect certain Site features.

6. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Form submissions are transmitted over HTTPS. We do not store payment information on our servers.

7. Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information, subject to legal retention requirements
Opt-out of analytics: Use the Google Analytics Opt-out Browser Add-on or your browser's cookie controls

To exercise these rights, contact us at [EMAIL]. We will respond within 30 days.

8. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it promptly.

9. Third-Party Links

Our Site may contain links to third-party websites, including Noisy Pixel (noisypixel.com) and Noisy Pixel Studios (noisypixelstudios.com). These sites have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

B5 Services Group LLC
The Colony, Texas (Dallas–Fort Worth area)
Email: [EMAIL]